Privacy Policy and Fair Processing Notice

The General Data Protection Regulation (GDPR) provides us with guidance around collecting and processing your personal information.

We will keep any personal information you provide safe and secure.

We won’t use your information in any other way other than to reply to your email queries.

Your information won’t be passed or sold to any other companies or organisations.

By providing us with your information you’re consenting to us contacting you and holding your information for the sole purposes above. We won’t hold your data for longer than the time stipulated by the GDPR requirements.

Also see

Leicestershire County Council’s data protection and information governance policy

Fair Processing Notice

This notice is to tell you about why we need your information and how we will handle it. This notice is for Leicestershire Museum Collections website.

What Information do we need from you?

We need to know the following about you: your name; contact details; information about your enquiry

Why do we need this?

We need this information so that we can offer services which include answering general enquiries; responding to appointement requests; process the donation of objects; .

Why are we allowed to process your information?

Data protection law allows us to process your information within certain conditions. In this case we are using [a] your consent as the lawful condition for us to do this.

We are also need an appropriate lawful reason to processing sensitive data. In this case we are processing your sensitive personal data because [a] you have given your consent [b] of the need for archiving in the public interest or for scientific or historical research.

Who will we share this with?

Sometimes we need to share your information with others. We will only do this when it is necessary in order to offer you this service, or if we are required to do so by law. We do not plan to share it with anyone else or use it for anything else.

How will we keep it secure?

We will take all reasonable steps to prevent the loss, misuse or alteration of your personal information. Only the people who need to see your personal information will be allowed access to it. We will not send your information outside of the UK.

How long will we keep it for?

We will only keep this information for as long as necessary or as the law requires. For this service that would normally be five years. In some cases this may be more than five depending on the service such as donating an object.

What if something changes?

If the information you provided changes or your circumstances change please contact Leicestershire Museum Collections on 0116 3054102 or by email If we need to change something like who we want to share this information with, we will contact you to let you know.

What are your rights?

You may request to see a copy of the personal information we hold about you. The law also provides you with other rights regarding your information including some around; correction of inaccurate data, objection to processing, moving your information to somewhere else, and in some cases, getting your information deleted.

If you are unhappy with the way your data is being handled or if you need to contact Leicestershire County Council’s Data Protection Officer, please contact the Policy and Assurance Team

If you are not satisfied with any response you may receive from us based on a complaint or concern about your personal information, you then have the option of contacting the Information Commissioners Office to take that complaint further. The Information Commissioners Office does like to see that you have raised a complaint with the Council first and received a response before contacting them. If you do wish to contact them, the address details can be found below:

The Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)



Leicestershire Museum Collections Fair Processing Notice

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